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Privacy Policy

14TH OCTOBER, 2024

This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed when you access or use our website, www.kspyworld.com (the "Site"), or interact with us in other ways. By visiting this Site, you accept the practices described in this Policy. This Policy applies only to this Site and not to any external websites linked to or from the Site.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any personal information to us and rely on a parent or guardian for assistance. By using this Site, you affirm that you are either at least 18 years old or using the Site with supervision from a parent or guardian.

Registration and Ordering

Before accessing certain parts of the Site or placing an order, you may be asked to complete a registration form and provide personal information such as your name, address, phone number, email, gender, and payment details. This information helps us process your orders, comply with legal requirements, and improve our services.

Information Collected Automatically
When you interact with the Site, we automatically collect certain information:

  1. Transaction Information: Details about your purchases, returns, or any transactions.

  2. Log Information: Data such as your IP address, browser type, pages visited, and access times.

  3. Device Information: Information about your device, including model, operating system, and browsing patterns.

  4. Location Information: We may collect information about your precise or approximate location, if permitted by your device

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including the use of SSL technology, on our back-end systems that store customer account information and protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at support@kspyworld.com

Information from Other Sources
We may receive information from third-party services (e.g., social media platforms) or demographic data and combine it with information collected on the Site.

USAGE OF INFORMATION 

INTERNAL USE

Your personal information helps us process orders, improve our services, and enhance our marketing efforts.

Communications with You
We use your contact information to communicate with you about your orders, shipping updates, and important service notifications. You may also opt-in to receive promotional emails and newsletters. You can unsubscribe from these communications at any time, though transactional emails related to orders are mandatory.

DISCLOSURE OF INFORMATION

We do not sell or rent your personal or financial information. However, we may share your information with third parties in the following cases:

  • Service Providers: We may share information with trusted partners who perform services on our behalf, such as payment processing and delivery.

  • Legal Requirements: We may disclose information in response to legal requests, court orders, or to protect our legal rights and prevent fraud.

  • Business Transfers: If we are involved in a merger or acquisition, your information may be transferred to the new entity.

  • Non-Personal Information: We may share aggregated, non-personal data with third parties, such as advertising partners.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

OPT-OUT/CORRECTIONS

If you wish to update your personal information, stop receiving emails, or disable your account, please contact us at support@kspyworld.com. For security reasons, do not include sensitive information such as credit card details in your email.

OFFLINE COLLECTION AND DISCLOSURE

If we collect information offline (e.g., phone orders), we treat that information with the same privacy protections as online data.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page, so we encourage you to review it periodically. If you have any questions, feel free to contact us at support@kspyworld.com.

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