Our products are shipped within 2 to 3 days after successful payment. Our logistic partners are -  Bluedart & DTDC Courier we use for all domestic orders and DHL and FedEx we use for International orders.
We take 2 to 3 days to dispatch because most of the products are prepared on order.
We have removed Delhivery Courier from our courier partner list because of the poor delivery service.

Our products are non-returnable, but each product listed on this website has 6 to 12 months of replacement warranty.
For earpiece products, the warranty of 6 months is valid only for the transmission modules and not for any electronic and magnetic earpieces nor for chargers and cables.
So if you receive a non-working product then we will replace the same with a new one. A refund can be issued if only we fail to deliver the product within the mentioned timeline and once RTO is delivered. Without the product RTO there will not be any type of refund of any amount or replacement.
Within India, it will take up to 7 to 10 days for delivery and If we fail to complete the delivery then you can ask for a refund, once you reject the shipment then we will get the parcel back and the refund will get approved.  
In case the customer rejects the parcel within the delivery timeline of 10 days then we will offer a partial refund.  If the customer rejects the product multiple times then legal action will be taken as per our policy. 

The reason for not offering complete refunds for our products is that most of the products we prepare or arrange from other manufacturing companies and it takes a huge time and effort to do the same. So kindly understand all these before placing any order. 
For exchange -
We do not offer any type of exchange. Replacement can be done with the same product only for manufacturing defects. 
Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over Rs 500, you should consider using a trackable shipping service or purchasing shipping insurance.

Payment info - buyers can pay us directly through the website using the given payment gateway(s). 
For offline purchases, you can request us via call or WhatsApp message at +91 9774638866

If the buyer refuses to take the order at the time of delivery or raises a request for future delivery then the same will not be calculated within the timeline of 10 days.

NOTE FOR INTERNATIONAL BUYERS -
We use DHL and FedEx courier companies for all international orders. Courier companies may ask you to give identity and address proof for basic KYC before delivery.
The customs department may charge some amount for importing any product from any foreign country. 
The same amount needs to be paid by the buyer only. 

The amount differs from product to product and country to country - starting from 2% to a maximum of 200% ‼️‼️